Truly confused with my experience this morning. I ...

Truly confused with my experience this morning. I m 39 weeks pregnant. It s been a difficult pregnancy which is while my husband brought me here for my 30th birthday. I just woke up i don t feel well. I called front desk to ask about late check out, i was told it wasn t possible. (One again very confused at this service i managed a hotel before and i currently own a spa). I asked to speak to the manager. Kimberly, the manager came in the phone and said no again after telling her i don t feel well i walk like a turtle and i just work up. She offered me ginger ale . WTH. This place is far from cheap. Check in is at 4 pm. Everyone needs to be retrained in customer service. Because this is not service. If you are pregnant don t come here.