Unfriendly customer service. My water this morning...

Unfriendly customer service. My water this morning was SO brown and putrid that it stained my tub. In 37 years I have never seen such a sediment problem in my life. It's fun taking a shower and washing your clothes in hot poo!!
Why was I not informed of a flush?!
Two stars because, at least they do provide water....Thank God I have a creek in my back yard! I'll just wash my clothes the way grandma used to.....