Total failure. I used to love Alza, due to their s...

Total failure. I used to love Alza, due to their superior website, showroom, and customer service until now... went to pick up a product on 30/12, and was given the wrong product. Immediately brought it up to management, who did not want to help. To make matters worse, a manager directed me to a claims specialist to get a refund, and he also did not want to help because his shift was over but still decided to help other customers... I can only reduce that the workers are racist and don t want to help people of color, as they had no problem helping white people.