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Renee Donohue

3 years ago

Revising my review because I had a 4:45 appointmen...

Revising my review because I had a 4:45 appointment for the walk in clinic today. I got there early at 4:30 and sat in the room until about 5:45. No one said anything other than a Lisa who had me sign something that it was OK to bill my insurance. I was miserable with a headache, sore throat, dizziness and no one checked my vitals other than the temp scan upon arrival. I had to leave because I was beyond thirsty and needed my water in my car. All room doors were open on my side but the receptionist said that the rooms were all full on the other side. All I heard during my over hour long wait was a lot of laughing and good times being had between the staff. The walls are paper thin, I heard no doors opening or shutting for patients. It's too bad. I was hoping to find a doctor's office closer than grand rapids or kalamazoo. If my insurance is billed it would be a fraudulent claim because I was never seen by any professional and I will be fighting it.

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