Allissa Ward

Review of Rex Healthcare

I'm disappointed I even have to give this hospital...

I'm disappointed I even have to give this hospital one star just so this review will be seen. I am a 21 year female that lives alone that has struggled with kidney problems for about 5 years now which has allowed me to be seen at about every hospital. I get serve pain in my abdomen when my right kidney gets inflamed and it causes my whole body to go into shock. after being okay for about 8 months the pain decides to come back Sunday am. after fighting going to the hospital for about 2 hours trying to self medicate myself with antibiotics and Tylenol, I finally got into enough pain to where I had no choice but to drive myself to the hospital. when I get there I'm rushed into the ER from my car, I can barely speak I'm in so much pain, I then motion my purse to get my id and within minutes I'm in the room. that's where all hell breaks loose. the 2 nurses (one training) comes in, I tell them what's wrong and instead of them trying to fix it they ask me why I was up at 5am in the first place. um hello obviously I was in pain and it woke me up. the doctor then comes in, couldn't even tell you what he looked like because I was crouched in a circle holding myself trying to releve the pressure and pain, the nurses then come back in say they will start an iv as the doctor ordered but couldn't give me any sedatives unless someone came to be with me. so I gave the nurse my mother's number. the other nurse at the same time was trying to put an IV in my arm, after 6 failed attempts she finally got it halfway in there so I guess she said that's good enough and tapes it up. (remember I've been hospitals my whole life, the IV is usually the easiest part, even if they forget to put the saline and burn my vein in the process) after loading it with medicine with only half of it going in the IV and the other half going all on my arm (oh well it's not like they are paying for it)I finally say please just put the catheter in so I can relieve this pressure and pee, I'm hurting from the pressure so if we relieve that it should be an easy job right? the nurse in training was selected to insert it, which caused the most pain of my life (remind you I've been having this issue so a catheter is my saving grace) but she couldn't even do that. now pee is all on myself while the bag is emptied. I scream to stop it and get me another nurse or my doctor because it wasn't in right and it's making the pain worse and instead another nurse came in trying to hold me down so the nurse who knew nothing could try to fix it. it caused so much pain I grab a nurse who was overseeing the nurse messing up trying to hold on for support and she pushed my hand away and said don't touch me. remind you, I'm by myself 21 with half an IV and a half in catheter trying to stay calm and just needing a hand to hold while her fellow employees cause even more pain. I finally wrestled myself out the bed, fighting off a nurse who gave me 2 big evident bruises from holding me down, but ironically enough having another nurse say don't touch her. doesn't make since. after fighting my way out I call my mom crying, and she's in complete shock because she had no idea I was even in the hospital even though the nurse said she was going to call her before she gave me any medicine. I'm just in disgust and horror with this hospital. it's scary to know my insurance will only cover this hospital, because they are nothing more than money hungry women who are there for a paycheck and not for the want to help the well being of their patients. luckily my family doctor returned my call within minutes of me leaving and I woke up today feeling better than ever. just writing this to inform other people if you want to be taken care of with trust they have your best interest at heart, DON'T COME TO REX. the overweight blonde woman with a short haircut should be nothing more but a janitor at the facility and even then I would be worried about the floor being half-ass mopped. Please do not send me a bill for my bruises and my holes in my arms I have experienced enough pain and trauma.