Can't express how disappointed I was with this loc...

Can't express how disappointed I was with this location. We were ok with waiting 35 minutes to be seated. It was another 40ish before anyone checked on us after we were seated. An hour or so to get our food. When we asked the hostess for crackers for our 2 year old, we were told to get our server. Asked the manager for crackers, which he got. After our food arrived we were missing a meal. Took another 10 minutes to get that. If we asked anyone other than our server for anything, we were told to get our server. Waited another 45 minutes to get our bills. We had to hunt our server down. It was one of the ladies first time at a Joe's. I doubt she'll be back, and I will consider it carefully before going back.