Gnitnix

Review of Chan Brothers Travel Pte Ltd

28/9 - 4/10, our family of four participated in th...

28/9 - 4/10, our family of four participated in the 7-day tour of the former brothers of Korea. We had a great time in the first 5 days. Our tour guide was MR UNO. His voice was loud and humorous. The team leader was very experienced and the whole schedule was well organized. We all had a good time.

However, on the fifth day, my eldest daughter has been suffering from stomach ache and diarrhea. We asked for hospital treatment. After the tour guide contacted the company, in order not to affect the team, the company arranged for MR BryanLiuChihHsun to come to the hotel to help me and my daughter go to the local hospital for examination. ! After a round of laboratory diagnosis, it was found that it was acute gastroenteritis. After the dispensing of the drug, we went back to the hotel to rest. It took 4-5 hours for mrBryan to assist us in the day. Without him to translate, we couldn't communicate with the medical staff at all. My daughter was so painful to walk, and Bryan was very close to finding a wheelchair.

Unfortunately, the next day, my daughter's enteritis did not improve, my stomach was still very painful, and the diarrhea kept going. I was forced to ask for hospitalization again. The tour guide contacted the company. The second person to assist us is Mr Jason Lee. He is very empathetic. He travels from one department to another to go through the formalities and assist in requesting English translation of medical statements. After a few hours of tossing, Jason successfully sent us to the airport to return to the military.

The three Korean tour guides who helped us have left a deep impression on my daughter. They can all take a standard Chinese language, and they are very modest and courteous, and give us assistance carefully, except for the loyal thanks to both of them. We are our translation masters. Of course, the most important thing is our guide, Mr Uno. He constantly comforts us to give us confidence and peace of mind. He has always kept in touch with my colleagues who helped us, so that my husband can Learn about our situation for a while.

Here, our family sincerely thanked the three Korean tour guides of the Zengzi Brothers Tour Group for their help, and also thanked the other group members for their greetings, especially the big sister of Xin, Miss Jennifer, handsome Jason, and of course Good memories of other group friends!

Finally, I wish you all: good health and wealth!

- Heng Swee Kian and family