Charles Adkins

Review of Cork Medical, LLC

My doctor requested a wound vac to be on stand by ...

My doctor requested a wound vac to be on stand by in case he needed it for a wound repair to my face in Nov 2019. Thankfully I did not need the Wound Vac and it was returned to the company unused. The company came back and picked up the wound vac and all the supplies within 2 weeks of the surgery so we thought it was all taken care of since insurance had pre-approved it. Now in April we received a bill for $75.40 for Rent on the machine. We called to speak to them about the bill and why we got it and why it was so late. The collections clerk was rude and snarky about the process and in the end it boiled down to they weren't told it wasn't used and returned within 24-48 hours. We will never use this company again and i urge others to stay away from them. They appear to be more concerned with money than patient care and customer service