I try not to savage businesses but will lay out th...

I try not to savage businesses but will lay out the facts....at least as we experienced them. 2nd visit. First one a year ago impressed me enough to make this my wife's birthday dinner with 2 grown sons. We'd met and talked with the owner then...seemed like a humble, nice and REALLY great guy.

Arrived 7:30 PM Friday night w reservation. Waited short time to be seated...to be expected on a busy night. Reservation system worked well.
Ambiance: Too loud room and I KNOW I like this less as I age but tried not to be hypercritical about it. Had to lean into companions at 4 top to be able to be heard and hear. Music amped up on top of crowd noise. Could not talk to person across table from me. At about 8:30 after the room turned over they turned off the music and with slightly less crowd it improved quite a bit.
Service: Very poor. Server was tall, very short hair with frosting and was pleasant but after getting drinks didn't seem like she watched her tables closely. Ordered second beer and she forgot. When she brought plates to table to await the pizza she obviously remembered (my son who had waited tables earlier in his life at a number of quality places in Denver noticed when it hit her) and she grabbed my empty glass and returned with the beer....but with not a word. It happens...just apologize..it'll be accepted usually and move on. I've waited, been a bartender too and we make mistakes. Just talk to people. When I was waiting for my beer and trying to get her attention she camped at the end of the bar but seemed to be talking to people not just picking up drinks at the servers station. Next...when we ordered our food she did explain well about the types of pizzas, etc. but talked my wife and I out of ordering our pizza well done/crispy...said they'd come out burnt. Result....limp, soft pizza.
Food: TOOK FOREVER. For a place that talks about their 1,200 degree oven that cooks in 60 seconds it was interminable. So much so that at end of meal they acknowledged it and comped a free $10 Dolce Dessert Pizza but they never said anything during the process. It gets busy, I know, but they seemed heavily staffed though I'm not a restaurant professional. After my second beer that took a long time to get there we waited and waited. I quit drinking my beer and saved it as I didn't want to order a third. I'm guessing nearly an hour from sit down to food. Maybe a little less. My wife and I split a Margherita PIzza + artichokes. One of my favorite pizzas. Didn't stand out, seemed bland and way limp. One son's pizza....The Bronx...had great toppings..the sausage was superb..and pizza had good overall taste. The other son had one with red onions on it and it looked and tasted like they weren't paying attention and forgot to stop putting onions on it. So loaded even me...the onion and garlic lover (I eat Vidalia Onion sandwiches) thought the onions overwhelmed everything else on the pizza. Couldn't tell you what else was on it. More is not always better. Salads were very good though a tad over priced. My wife loved her Caesar $8 and I had a small house salad w balsamic vinaigrette $5. Dolce Pizza was interesting.

I'd pushed this place to my wife. After we got home she asked not to go there again after she sweetly thanked me for the evening. Embarrassing.... for $100 pizza dinner for 4 before tip. Unfortunately we won't be back. Too many alternatives in Denver for me to spend that much money for an overall poor experience. Hopefully this helps them clean up the issues. I know the owner cares. Maybe during the week would be better or Sat night when not crushed but I won't try to find out.