Kimberly DiPersia

Review of Humane Society of New York

You get what you pay for here. Yes, it's cheaper, ...

You get what you pay for here. Yes, it's cheaper, but you have to deal with hours on the phone calling before you can actually speak to a real person to get anything done. Getting medications refilled here is a headache to say the least; I don't know why something as simple as that can be so difficult. The staff is clearly stretched thin, and it shows. And the last time I brought my dog here for tests, their EKG machine "wasn't working," so the very important test that they THEMSELVES told me I should get for my dog was left off the list -- and oh great, they don't have any new appointments for the next SIX WEEKS. Such incompetence. Save yourself the hassle and just eat the more expensive bill somewhere else.