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We were seated almost immediately, however it took...

We were seated almost immediately, however it took 15 minutes for someone to come and get our drink order. And another 15 minutes after that to get our food order. As someone who has served tables for 8 years of my life, and a keys resident for 7 years, I find this unacceptable. I would completely understand if this had happened" in season" however we were in the" off season" . To add to it, our waitress insisted on complaining to us about how she was in pain due to a skateboard accident. And her words, and I quote " I live in paradise so what can I really complain about", seem to me nothing more than a way to drum up sympathy and higher tips. I have spent many years defending Margaritaville to many tourist who believe, that it's nothing more than a scam, however after my recent visit I have some serious doubts myself. And my issues do not stem purely from the service that we received. We ordered the spinach and artichoke dip for an appetizer, and it was completely burnt. And the N.Y. strip that I ordered was so tough that the steak knife could hardly cut through it. And I ordered it medium well and it came out full of blood, it came with mashed potatoes and steamed broccoli as I side, and honestly the broccoli was the best part of the meal.... I don't make it a habit to give crappy reviews of places in the keys, on the contrary I give credit in some places that could probably do a little better, however this experience with Margaritaville was not my best.... Hopefully they will get Jimmy in soon and he can whip them back into shape

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