Jeff Young

Review of Aiello Home Services

Called Aeillo for an emergency water leak from my ...

Called Aeillo for an emergency water leak from my water tank. The final repair turned out very well and the repairman really knew what he was doing. My reason for 3 stars is because it took an unreasonable amount of time for anyone to get to me and this was an emergency. I called around 5AM when I noticed the leak, and was told the first repairman could be there between 7 and 8. He arrived at 8:30 only to tell me he had to call his boss because he wasn't equipped for this repair. His boss didn't show up until about 11 (6 hours after my call!), meanwhile my water tank slowly emptied all over my basement, spilling into my garage. Good news was they took so long there wasn't much left in the tank so it made very little mess coming out. But I think next time I'll try someone else when my house is slowly flooding.