I have been a Ford customer my entire life but aft...

I have been a Ford customer my entire life but after my experience with the service MANAGER Mark and his tech, you can guarentee I nor anyone in my family will be Ford customers.

I brought my car in for an overheating issue, which turned into me needing a new engine. That was fine since it was covered under my extended warranty but the service tech who changed my engine, he managed to tear my break lines. The service tech told me my lines were "contaminated" and they were not going to work on my vehicle any longer. They never kept the "contaminated liquid" and they threw away the torn break line after I specifically asked to see it.

Here's the best part! After refusing to service my vehicle any further, I had my car towed to another FORD location (Rush Truck Center) and they confirmed my lines were NEVER contaminated and the service tech from Greenway did in fact tear my break lines!!!! Oh and they also took pliers to my break reservoir. Thanks for that!

I'm writing this because this happened in October and fast forward to today, I'm currently broken down on the side of the road with my brand new engine. Robbie and Mark are crooks. NEVER TRUST THEM.

I'll be sure to keep posting this on your websites so this never happens to anyone else.