Young lady named Elise reached out when I called t...

Young lady named Elise reached out when I called to schedule our 30k mile service and scheduled a concurrent appoint to discuss our end of lease options. At the conclusion of our meeting, we drove a 2020 Lexus RX350 home. She had answers to all of our questions quickly and had a broad range of knowledge. I may have erred in that I paid $500 for a 30k service that was due and then returned the car to Lexus. We opted to buy the next vehicle and intend to drive it beyond the typical 3 yr lease

The professional approach, quality of dealership, and previous experience with Lexus made the decision to complete another purchase fairly easy. This is our 4th Lexus RX350. Leased 2007, purchased 2010, leased 2016, purchased 2020. Two all wheel drives in Alaska, and 2nd FWD in Texas

The finance experience was also top notch with Brad??.... Brad helped us understand the various options and select the protection plan options going forward. Overall experience was very good.