Sukaina Merchant

Review of Eve Sleep

Not comfortable at all for us.

Not comfortable at all for us.
We tried it for 3 months and was the most uncomfortable sleep ever. I wanted to improve my back but it made my bad worse.
The delivery partner Arrow XL are a nightmare. It was collected after rearranging collection 3 times and delivery driver give wrong information and are really rude.
To make matters worse the refund process is another horror story. The mattresses collected in first week of March and we only received the refund today on the 27th May. We used a credit card and thought they sent a refund in March but upon checking the statement recently we realized the refund did not come through and we are charged a lot of interest on the amount and all we got a lame excuse of technical errors and a lame sorry.
Personally do not recommend this eve mattress and will not be making any more purchases in the future.