Unfortunately not a good service. Still trying to ...

Unfortunately not a good service. Still trying to get an answer from the service, but no indication. Spare parts supply defective! In this case we were talking about spare blades for an Emsa Superline 3-speed shredder. Neither of these partners can help nor respond to Emsa herself, though with time slots of "7-days" grandly announced.

For the often required sustainability, especially the manufacturers are required, who not only rely on predetermined breaking points and new sales, but also once on service, repair or spare parts. If every time I throw away the product (plastic) just because the cutting blades are dull, I produce even more garbage, that can not be it.

Unfortunately, not 0 stars. In school one would have said KLE, means "no service provided". Well, at 77.50 million euros in sales, we do not matter to small customers - mine!