This is an over-priced hotel that is unworthy of t...

This is an over-priced hotel that is unworthy of the Sofitel brand. It lacks a heart and soul. It is an architectural disaster, more like an office block than a hotel. It has no atmosphere but the staff do their best to put on a brave face. I presume they are underpaid (like many Sofitel Hotel employees). I felt as though I had checked in to hospital for an operation but then I realised it is the hotel that is terminally ill. Such a disappointment and so expensive. Next time I will try the Hilton (Terminal 4).