Sean Collins

Review of Accounts NextGen

Not too happy at all with this group. First, you ...

Not too happy at all with this group. First, you get the feeling that all of your tax work is being completed by interns/trainees and by going off all the intern reviews on this site, we are correct. Was a first time small business owner and placed our business accounting into the hands of Next Gen - had more trouble than it was worth in dealing with the poor performance of trainee tax agents.

Unfortunately we had to close business due to tough times and I was assured by Nex Gen the final BAS statement would be completed as well as all other things (terminating GST etc.) Well, it wasn't and the ATO sent me a letter stating our final BAS had not been submitted and we may be fined as a result. All of this happened despite asking Next Gen if they were going/had submitted the final BAS. It appears after we told them we were closing down, their interest in caring for their customer also closed down as well. Look somewhere else and go to one of the big firms.