I would like to commend a phone rep that help me w...

I would like to commend a phone rep that help me with questions I had when calling the main line at Grady. Her name is Kieanna, she had a. Very pleasant voice and her phone skills and knowledge was OUTSRANDING. I know the phone lines can get busy and with irate callers. However, Kieanna opened the call with courtesy and poise. I really appreciate professionalism, because it getting to be more rare these days. Thank you so much Kieanna, keep up the GREAT work. Your CUSTOMER SERVICE WAS AWESOME!!