Leslie Stauffer

Review of Mascot media

I agree with everyone else. Called us while we wer...

I agree with everyone else. Called us while we were still opening our space (not even open yet). We agreed to do ONE SEASON because we were just opening and didn't want to commit to a lot of advertising not knowing exactly what we could do/couldn't do. Guy said they would send us an email for graphics, never heard from them until we got the poster and they wanted money. Tried to contact them through their website (which their website wont pull up half of the time I try to get on it!) and they wouldn't respond to that, but still obviously had my number to call and harass about payment even though I'd sent in a million things about not receiving email to send in artwork, ect. Then get a call stating I owe WAY MORE than I originally did. Find out they've signed me up for 3 more seasons I didn't commit to. I know they are going to post "we had a verbal agreement" However, our phone records conversations as well, and guess what WE HAD A VERBAL AGREEMENT FOR ONE SEASON. It was stated multiple times on my end as I have listened to our recording. I got recording on our phone lines for this very reason. Sent in a request that next seasons be removed as we never agreed to it, and silence on their end again..... Such a rip off.