PANDEMIC-RELATED REVIEW

PANDEMIC-RELATED REVIEW

To the new folks giving Cliffhanger a one-star review please remember that we are in the midst of a pandemic and protocols surrounding safety and hygiene are essential. This is **not** business as usual and all things considered, Cliffhanger is doing a pretty great job with a less than ideal situation.

I've been a member of the gym for over 6 years and even I have to wait outside for the sanitation to be complete before I can start my climbing session. Even I have been told to allow more space between people when I've accidentally gotten too close to other climbers either on the floor or on the wall. No one should be taking this personally. It's for the safety of the climbers and the staff. Remember too, as climbers we're only in there for two hours, but staff are in there for all-day shifts, day after day, week after week during the second wave of a pandemic. I count myself fortunate that the gym is even open at all considering the closure of so many other fitness facilities.

To the new visitor complaining about the lead climbing area being closed, it doesn't make sense for lead climbing to be open when the gym is at capacity because it chokes off three ropes. There are already fewer ropes in there to allow for more distancing during the pandemic, but you wouldn't know that since you aren't a regular.

As per the complaint about the markers in the bouldering area, I was up there yesterday and had no problem finding the right routes for my skill level. The tags are perfectly clear.

The big ask from me as a gym regular to anyone who is new to Cliffhanger is to please have patience. This is not the old days. It's awesome that you are supporting this fantastic local business but please cut this team some slack and adjust your expectations as they work to keep all of us and themselves as safe as possible.