I called them twice regarding a car that I saw a t...

I called them twice regarding a car that I saw a their website. Called them because they claim that one of their bmw has al three trims (sport,comfort and luxury) which can t be all three in one car so they said that they would send me a video of the car because also on their website doesn t have any pictures. After the second call I waited until the next day and reach out thru online chat and they said again that they would send the video. Waited again and nothing. The complaint is because I didn t even asked for the video they offered it... I m trying to buy a car and obviously I want all my options to take the best decision but with people that don t wanna sell it s pretry hard.