I tried five-plus times to order from this site (a...

I tried five-plus times to order from this site (a large order for my team). I called and left a long message asking someone to call me back. I emailed them twice to let them know the above AND that their website is NOT user-friendly and for them to call me so that I could place an order. I've tried to be a customer, but I guess they did not want my business. It is a shame because I wanted to keep the business locally.