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Aaron Fukuchi

3 years ago

At the very beginning of the stay the hotel defini...

At the very beginning of the stay the hotel definitely impresses. The treatment you get from people here is nice, they genuinely care about taking care of you and service is pretty good. Then on the second day room service came and didn't clean the sheets on the bed. They never came with the waters we asked for multiple times. Along with that the restaurant they have on the 2nd floor is 3rd class at best. Do not get the ceaser salad, the dressing isn't ceaser, but a sweet mayonnaise. The steak they charge almost 80$ USD not the greatest cooked. It felt like an amateur was cooking and afraid to mess it up. I wish I could go in the back and show them how to properly cook it. The breakfast that is complementary was a 3 out of 10. Eggs cold sitting out, bacon cold under a lamp. The only thing worth eatting was the sliced Pineapple. We never had our coffee cups changed out or toilet paper restocked. The reason why the 2 stars and not 1 was because of the attitude of the people working. They are trying hard, its just difficult when standards are not in place. For the amount of money it cost, just spend a little extra and go to a Hilton or a 5 star hotel.

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