T. N.

Review of Thread Art

I'm hoping to hear back from a supervisor so I can...

I'm hoping to hear back from a supervisor so I can change this review. I searched the web for vinyl and rhinestones that I need to purchase and spent quite a bit of time comparing different sites before making my Threadart purchase. The main reason I chose this company is because of a special that is posted on the website. It reads: EASTER SALE! SAVE $10 OFF ORDERS OF $50-FOR EXTRA 10% OFF USE COUPON CODE: SPRING

I used the code and placed my $50+ order but noticed that I did not receive the Easter Sale $10 off so I contacted customer service who emailed me. The reply said that only one of the two savings could be used. Why then does it say, "FOR EXTRA 10% off" ? I replied and I'm hoping that they honor what they advertised. I will update this review upon hearing back from them and will decide whether or not to cancel the order that I really needed placed yesterday when I actually submitted the order.