If I could give it 0 stars I would. Absolutely rid...

If I could give it 0 stars I would. Absolutely ridiculous in service. They will place you on hold for 30 mins and let the phone ring. Then hang up on you. And don't bother continue to dial in again, because they will repeat that process until you can't get a hold of anyone. I am paying montly for these employee benefits. Do not treat us as if this was free medicare. Even so, assistance would not be this terrible.

Management needs to hire more efficient workers. If Mcdonald's workers can be more efficient than this, why are you getting paid to do what you do.