J

Joy
Review of Kidz Planet

4 years ago

Booked a party. Some parents bought other siblings...

Booked a party. Some parents bought other siblings that were not on the party list. Manager was very rude and unhelpful about this. Accused me is ripping him off even though the parents of siblings paid for their own food and admittance. Thankfully the ladies working there were on the ball and understood I can't control other parents and who they bring. However I was over charged on food and even though assisting staff agreed manager had made a mistake I still had to pay for food for members who were not part of the party. Assisting members of staff were lovely, helpful and kind. Well organised (expect for manager not wanting siblings to attend). Kids had a great time and thankfully didn't hear the managers rudeness.

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