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Martha Warrick

4 years ago

When we arrived we were given a key for a room in ...

When we arrived we were given a key for a room in another building so went wandering round the hotel and had to go back to reception to be told. When we arrived at the room there were sheets everywhere and no linen on the bed- called reception and were told to come back because they d made a mistake. We were then given the key to another room on the ground floor with less of a view and broken air conditioning. We went for dinner in the bar and the service from the staff there was fantastic, they were really friendly and efficient. After dinner we returned to the room and asked for the air con to be fixed (it was 27 degrees), someone from reception came to our room and moved us to another one! In the final room the wallpaper in the bathroom was peeling away from the wall, the floor of the shower was all chipped and everything just looked a bit tired. Not worth the money really

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