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Philippe Massard
Review of ThysToys

3 years ago

To avoid! Decent products but terrible after-sales...

To avoid! Decent products but terrible after-sales service! We bought a trampoline from ThysToys because we could easily buy parts if needed. I have to replace the safety net at the beginning of the summer, but it appears that they do not have any stock and that they will not get new nets until March of next year! No trampoline in the summer, the children are very disappointed. Last year we already had a similar story with other components. Just no service and the employee behind the counter also had no suggestion for a different solution.

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