Very unprofessional service did not show for appo...

Very unprofessional service did not show for appointment time fram twice cannot tell me what the parts cost can't I tell me what the charges for labor I think they're really over chargeing customers $500 to fix a washer and dryer combo was just a heating element was broken research it just a $120 part. Two times they miss appointment times and did not bother to call they did not valid customers time would never use them again