James Chang

Review of Kettler

Most unprofessional group of individuals I have ev...

Most unprofessional group of individuals I have ever dealt with. I have neighbors that are literally just crazy with insane workouts being done in their apartment. I have videos of proof of noise and also front desk who have also listened to the noise, but the management in high gate have done nothing to stop them. No compensation has been offered for me as well. This has been going on for 7 months and literally nothing has been changed. They also make appointments for calls or in persons but forget and have an excuse every time they don't make the time. I got rescheduled twice in one day in this screenshot and at the end, they forgot. I had to call the front desk to ask for Melissa for our class, but you can hear her telling the front desk person she forgot our appointment after she rescheduled twice and tells the front desk lady to tell me she will talk to me tomorrow. She doesn't even tell me herself. That disrespectful behavior is normal here and nothing new.