A

WARNING! They close early whenever they want!!

WARNING! They close early whenever they want!!
Horrible experience! I had 15 month twins who needed their hemoglobin tested. They supposedly close at 5pm. The first time I came I showed up at about 4:45 and was surprised to find the door locked. I had left work early to go get my twins and get back in time to get their blood done, and they would not open the door. I went to the pharmacy next door and the woman there told me they FREQUENTLY lock the doors early and leave. I was mortified. I came back the next week in the middle of day and the service seemed okay, however I had identical requests for both of the twins and on one of the twins they ran the WRONG TEST, forcing us to get a new order and come back again. Drawing blood on babies isn't easy and it's atrocious that we had to go back a third time due to this incompetence. If you have the option (we no longer do with the HMO), go to West Pacific across the parking lot. They are amazing always.

Comments:

No comments