ALMUNTASER ALHINDAWI

Review of ARAMEX INTERNATIONAL

I used Aramex for a shipment from KSA to Jordan, w...

I used Aramex for a shipment from KSA to Jordan, when it arrived, they didn t know how to clear it from customs and each time I call them they promise to find out what the problem is without results. Even when they call me for the subject, they claim they did not know that I already explained to them what to do.

Eventually I had to go to airport customs to work it out and get it cleared.

The next day I received the shipment and one item was damaged beyond repair. When I contacted Aramex, they started trying to shift the blame between their different offices. They claimed that the KSA office will call me but they haven t. Aramex Amman and KSA both are not replying to my emails or calls.

Very unprofessional attitude, behavior and operations. They got paid for the shipment with insurance and now wouldn t even reply to my emails or calls to pay for the damages they caused.

I will not deal with this service/company ever again.