Please take this review constructively for future ...

Please take this review constructively for future improvement.
Not impressed for a 4-star hotel. We stayed in 1904 and 1909 on December 24th, 2017.
Unfriendly front desk and housekeeping staff.
Initially gave rooms on different floors knowing that we had 2 young kids and 2 senior citizens in the family.
Both rooms were dusty & deliver of basic service items was late & had mistakes.