Kate Pulliam

Review of Uncle Louie’s Pizza Lounge

We used to eat here regularly, but after a takeout...

We used to eat here regularly, but after a takeout experience a few months ago we hadn t been back. We decided to give them another try tonight (as we really like the food!), but yet again, service was terrible. We placed a take out order both times, told 15-20 min wait and after arriving at the 20 min mark (AND paying) were told that the wait was going to be another 15 min. 15 min turned into almost an hour on our first visit. Both times, staff were not apologetic/insincere. I get that things can get backed up, but a sincere apology would go a long way (especially after my husband spoke up about the issue). We will not be back, which is unfortunate since our restaurant options are limited in this area.