Courtney USMC wife

Review of portneuf medical center

Edit: 07/12/17 i had received communication with T...

Edit: 07/12/17 i had received communication with Todd (who was awesome to deal with) and the billing manager from Portneuf called me and said they would take care of it and i didn't need to worry about it. THAT was the customer service i was looking for and will cause me to go back. Thank you for all your help.

If i could give this place .5 stars i would. It's extremely sad that i have to write this review because the staff is great. I love the doctors and others who have and do work there. I can honestly say if i was in the middle of of having a child and this was my only option for a hospital i'd choose to have the baby on the side of the road. I have been going here for a few surgeries and to the women's health. So needless to say they have gotten money from me. Now i will be driving either to blackfoot or idahofalls. They have sent me to collections and have screwed my credit over 30.00 in 2016 and they claim they sent me bills and now again in 2017. Well if any person with a brain looks at my history they would see i either call in that day i get the letter and pay it in full or if it is huge i set up a payment plan. Well it happened again after i had paid in full for an mri my insurance came back and fixed an adjustment causing me to owe more. They claim here too that they have sent me letters (who knows where). It's funny the letters i seem to receive get paid that day. Hmmm weird huh. I'm so annoyed with calling them and fighting over this. Portneuf has caused me nothing but headaches and i'm so sick of this happening i will not be returning here ever again and it sincerely breaks my heart because i love the doctor i would want to deliver our first child. But after all of this stress i honestly think i would have a miscarriage stressing out about how Portneuf would handle my billing.