Karen Balzer

Review of West Bend Mutual Insurance

I cannot even BEGIN to sing the praises of West Be...

I cannot even BEGIN to sing the praises of West Bend. We had a house fire on a Friday, and before the emergency personnel had event left our property, we had a local adjuster there offering help. That following Monday, we had our "big loss" adjuster traveling in the early morning hours to meet with us. He already had the restoration company scheduled, had an initial check for immediate expenses ... went through each and every section of our policy, and assured us that the "Silver Lining" was there for us. And they so were. More than I could have ever imagined. Over a year later, after problems with contractors, companies, etc., they ALWAYS had our back and made sure problems were taken care of and that things were done properly. They didn't just walk us through the worst time in our lives, they held our hand through all of it. Our adjuster, Joe, was literally a god send, and I'm not sure we would've gotten through any of this without the extreme support West Bend gave us. If you don't have West Bend, kick yourself for wasting money on sub-par companies because you are maybe saving a few bucks, and then find your local agent and sign up with West Bend IMMEDIATELY. Having a good insurance company on your side makes ALL the difference in the world. Thank you Joe and West Bend!!!