although their exams are helpful, the RCM is biase...

although their exams are helpful, the RCM is biased, where they should never ever be biased at all: Our music school students register for an exam, then the rcm sends our student a form with a help phone number on it, when our students call this number they get an answering machine outgoing message from one of our competitors stating how they have reached 'so and so' music school. the best music school in the city, please leave a message.

my complaints are accepted and rcm staff agree's with me and state that they will fix the problem BUT THEY NEVER DO. The problem still exists.

Thats why our school as well as some other schools now do our OWN exams [still using rcm books] [gr1 to gr6] Our exams are very popular now and cheaper for the student. We only recommend rcm exams for gr 7 and 8 [for the high school credit]s