The whole experience from shopping to installation...

The whole experience from shopping to installation was great with one exception. We left the store thinking our order was good. Someone came out and measured and we thought we would be contacted for down payment and installation scheduling. When I hadn't heard from any one in 6 weeks (which is how long we were told it would take), I called to check. They said they had not scheduled us since they had not received a down payment. I was disappointed that no one had contacted us. They got us in the schedule within a week.