Sugarloaf nailed the customer service for us last ...

Sugarloaf nailed the customer service for us last weekend. My brother had purchased used ski boots online. The boots fit fine, but when he went to lock the boots into the bindings, the plastic effectively shattered... So we went to Sugarloaf Rentals thinking that they were going to hit us for the usual "We can only rent you a full package!" ... Instead, they said, "Hey, we feel bad for your boot situation, we'll give you a pair of boots for free to use for the day!"

The snow coverage was great for this time of year and we enjoyed lots and lots of line-free skiing! Two thumbs up, Sugarloaf!