This is the most unresponsive and unprofessional r...

This is the most unresponsive and unprofessional repair company I have ever dealt with. We have been with them a little over a month. We noticed some water below our dishwasher. We placed a call. The service tech came out looked at it for 5 minutes, said I need to replace a part. He stated that he did not have the part, that he would be out early next week. Collected his $80, and left. A week came and went called the office the following Wednesday, they stated that they still did not have the part. Now is has been 11 days, my wife called this morning, once again they stated that they did not have the part. The person who answered the phone was also rude. 11+ days to get a dishwasher fixed is unexpectable. I would look at other home warranty services if this is indicative of the level of service provided.