I ordered the Seoul Clock and was sent the Berlin ...

I ordered the Seoul Clock and was sent the Berlin clock instead. I was willing to keep it but it came with a broken handle. Upon contacting the support desk I found out Seoul clock is no longer available and Berlin is being sent as a replacement. It would have been helpful to get advance notice of replacement and notified the clock I wanted was out of stock. I believe a new clock is being sent, hopefully it works out.