Sharon Johnson

Review of Pink Lucy Design House

TIFFANY THE "OWNER OF PINK LUCY IS VERY UNPROFESSI...

TIFFANY THE "OWNER OF PINK LUCY IS VERY UNPROFESSIONAL AND DID A HORRIBLE JOB on my jumpsuit!! I called Pink Lucy to get a jumpsuit custom made for my 50th Birthday in Oct. When I called I didn't talk to Tiffany the owner but her "assistant" KeKe, although she was in the background giving instructions. The jumpsuit was suppose to have lace from top to bottom. 2 days before my event I went for my second fitting and there was no lace on the bottom, just on top. Keke told me Tiffany "forgot" to add lace on the bottom and said I could have anything in the store. Well, there was never anything in the store I wanted. So KeKe said that I could get another jumpsuit made...I chose the "chatter". Also there was not a zipper on the jumpsuit. I told them I needed a zipper. Came back the next day and the zipper that was put in did not work. Came back the day of my event and they put a Big purple zipper in the back(jumpsuit is wine). They told me that was the only zipper they had. So I had to find something else last minute. Tiffany never called me to say anything. So fast forward to Feb2019..I talked to Keke and she told me that I cant get the new jumpsuit because my original jumpsuit cost less the new one. Mines was $384 the chatter jumpsuit $310...
And keke told me that tiffany does not talk to customers. I then called the store and left a message and Tiffany never returned my call. I'm completely blown away by this treatment. I have never had to deal with someone so unprofessional. This speaks volumes for me that a blackowned business owned by a black woman could be so unprofessional and rude. She does not care how about the customer. Please know if something goes wrong with your order she does not care. She has your money and that's all she's about. Oh and one more thing...this lady has thousands of Instagram followers and she found my name and blocked me. I guess she knew I would probably dm her. I read the bad reviews but went against my better judgment because I thought things would be different. Please read the reviews and stay away from Pink Lucy.