Marina Ostendorf

Review of BEI Exterior Maintenance

While having discussion with BEI owner Dave as a c...

While having discussion with BEI owner Dave as a customer of our own, we decided to seek out his company to help us with our home needs. He sent Adam to talk with us about our needs. Adam even parked on the street which showed their caring about our property. We walked the property together to review the potential project. We sat down and he explained the process, showed us some samples in the event the project moved forward. He talked about him personally dealing with our insurance company to make sure he could maximize our insurance coverage. He communicated with us on every conversation he had with our insurance company to make sure there was nothing lost in communication. He informed us when the insurance company was reaching out to us and what it would be regarding. He made that process very painless for us. Because we can be indecisive when it comes to a long-term decision, Adam showed us many computer generated drawings of what our final project could look like. He went up and beyond what anyone has done for us in the past and this is our fourth roof from hail storms. The foreman Jason's communication regarding every step of the way was equally as great as to how Adam treated us. Jason also corrected items that were not done properly by previous contractors. The professional and caring attitude of the owner Dave shows in every member of the staff. We highly recommend BEI and it's crew for everyone's exterior home needs. Thank you BEI!! Adam and Jason, you're the best!!