Stephen Brown

Review of Star Communication LLC

Trying again and again and again to get them to ad...

Trying again and again and again to get them to address the problem - tv won t play, calls drop, my co-workers telling me my voice is dropping. They tell me to run Speedtest.net and sometimes that won t even run. All i hear when I talk to their support is it looks good from our end , we show streaming constant 6mb per second, you must have too many devices connected, blah blah blah. Turned off my work laptop, no vpn, running 1 tablet and 1 tv. I hard wired the tv w/ cat7 to the router. isn t fixing the problem. been asking them to come on site and diagnose the issue and can t get them to come. I m told there was a project approved to get fiber to my neighborhood. I can t wait. Would pay another provider 2x if the stuff worked.