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Max Clark

4 years ago

My fiance and I attended the Bridal Show at Buffal...

My fiance and I attended the Bridal Show at Buffalo Thunder last month and were subsequently contacted by Kevin's under the guise that we had won a free engagement shoot. I know these things are to get you in for a consultation and potentially book the photographer, which is fine, we need a wedding photographer and were promised a special discount for attending the bridal show. Fast forward to today- my fiance's Birthday- and I am in a rush to get everything done so that we can actually spend some time together, we let them know that it is her birthday just to make sure we have all of our bases covered. Well as we go to sit down, I hear who I know to be Kevin at this point tell the photographer we are working with "that if we book today, we'll get the special that ended in Feb." which is yesterday for the record. Anyways, I thought that was strange considering we were told we got special pricing for attending that event and providing our contact information etc. but at this point, whatever, let's get going. We immediately launch into their portfolio and pricing and I honestly thought, thank God, they get it, I don't want to pussyfoot around, let's get this done. We let the photographer go through her presentation, which admittedly is just letting us leaf through Bridal Albums that they dolled up to look, as she put it, "artsy". Finally we get down to the nitty gritty, where is our discount we were told about, what is this about a free engagement shoot and could you explain why even with a discount, you are similarly priced to other photographers we have looked at who aren't giving us a special Bridal Show discount. Well it turns out that the free engagement shoot is just the photographers time and we will need to pay for what we want, which is not really a bad deal. They explained it allowed us to test their work before we purchased from them, which is actually a cool plus. But when I asked about price, and the Bridal Show discount I couldn't get a straight answer, we were just getting the same discount everyone got in February, which is fine, but don't tell me it's a "Special Discount". I told the photographer, look, I'm in sales too. A sales manager in fact! You don't need to BS me with gimmiky stuff, we can just get straight to it so that we can make our decision and finally spend some birthday time together! Well at this point Kevin began yelling across from his workstation about how he knew EVERYONE in towns prices and we DID NOT see similar prices ANYWHERE. Forgetting I guess that we live in Santa Fe, but I doubt he knows everyone in ABQ's pricing anyways, unless he sends spies in to have consultations with them haha. But he's yelling, telling us we have a free engagement shoot and we can use it or not. I attempt to explain that I am just trying to get an actual price, based on the photographers recommendation for time, package level etc. But he just yells over me, so I finally snap back that I'm not going to be spoken to that way by someone I may be employing. We get up and leave, but I know I can be overly direct sometimes, and kind of feel bad so I return in to try again and explain what I am trying to accomplish and that I wasn't trying to be rude, but I have little patience for BS. Especially today, but he just starts yelling again, so I finally tell him it has been a very negative experience, and he can expect a review to reflect that. His response? First I'm told by an employee that it's slander, which- it's not- and then, really ironically he says that if I leave a negative review for him, he would leave a negative review at my employer. Which is, in fact, slander. It's hilarious really, especially considering his "brother cancer" posts about people's livelihood! Anyways, I pointed out that he didn't know where I worked and that he was the most unprofessional business owner I'd ever met. I'll still sell you a car though Kevin, because I can remain professional and answer questions that you have without losing my mind. You may learn a thing or two! TL;DR: STAY AWAY, NUT JOB!!!!!!!!!!!

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