I would like to have 0 stars to rate this hostel b...

I would like to have 0 stars to rate this hostel but, unfortunately, 1 is the lowest grade I can give. I got attacked from bedbugs at Cocomana hostel, so I warmly suggest to STAY AWAY from there. But this is not the worst part of the story. The treatment received from the apparently nice staff of the hostel is worthy a review: late replies, NO refund provided, only useless explanations. That's what I got. I think guests deserve more than this, especially in these cases.