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Norman Samudio

4 years ago

You can't expect too much of this hotel. Though, t...

You can't expect too much of this hotel. Though, the staff are accomodating but my personal experience isn't that totally happy. The first room I got the aircon wasn't functioning, tv not turning on, even the intercom is not functioning. There was no towel and I was told it would be available at 9am. "How am I suppose to take a bath if there is no towel?". I told the fronk desk and replied to me that there is nothing he can do. I was transfered to another room after my complain. At this time the TV is the one not functioning. And I was not given a towel. The room that I got is near the city streets so you could hear the noise from the outside. Could thing I fell asleep because I was tired. But in fairness the hotel has a parking space and a restaurant. It is nearby in Divisoria. The Centrio and SM downtown malls are accessible by riding a "Rella" in front of Xavier University. Still it is quite a hotel if you just want to be near in city.

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