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Earlene Ponto

4 years ago

My husband had a bill with them and they did not s...

My husband had a bill with them and they did not seem to have a regular billing cycle. He would get a bill for say $38.00 and then maybe a week -week and a half later another bill for say $69.00 and randomly get bills with different amounts. I tried calling them but could never get anyone. I finally sent a note in with the last payment asking for someone to please call me and told them how I didn't think they were conducting themselves in a professional way.they turned the whole bill over t collections instead of calling me and letting me set up some sort of regular payments. Shabby practices.

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