GAL GAL Review of Neversoft
Please use caution with this hotel. I allowed mys...
Please use caution with this hotel. I allowed myself to decompress from this horrible experience, just so I would not write an angry, unfair review. I am still shocked at what I experienced. I stayed in two different rooms for a two night stay, and both rooms were filthy (hair on the bed and nightstands, pills on the floor, sticky substance on the counters, filthy showers, and broken beds). I don t understand why a Hilton is in such bad condition. Some of the staff are nice, including one of the managers, which alleviated my frustration He paid for one of my meals and took 10% off one nights stay, but I had to basically beg this guy to give me a discount because his solution was to give me a discount on a Hilton Honors program. Why would I join the program of a Hilton hotel, after what I endured?! I understand why he was doing it, but it doesn t take away from the poor conditions of the rooms and garbage laying around in the hallways. I ve stayed at many hotel chains for business and personal travel. Just shocked at the disgusting conditions here. I m sorry Hilton. I hope you clean and fix up the rooms. I cannot stay here ever again.
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